Contact Us

Questions? More Information? We’re happy to hear from you! Use the form below for the quickest response or call us at 847-392-2277.

Send A Message

Fields marked with an * are required

Frequently Asked Questions

Q: Where is Capannari located?
A: Our address is: 10 S. Pine Street, Mount Prospect, IL 60056

Q: Is there a difference between regular, premium, and super-premium ice creams?
A: YES! All ice cream consists of a mixture of dairy ingredients, such as milk and nonfat milk, and ingredients for sweetening and flavoring. FDA standards require “regular ice cream” to contain at least 10% milkfat before the addition of other ingredients. “Premium ice cream” must contain at least 12% milkfat. To call a product “super-premium ice cream,” it must contain a minimum of 14% milkfat.

Q: What is the best temperature to STORE ice cream?
A: Ice cream is best stored below -5° Farenheit and completely covered.

Q: What is the best temperature to SCOOP ice cream?
A: The ideal scooping temperature is +5° Farenheit.

Q: What is the shelf life of ice cream?
A: If sealed and stored properly, ice cream can be preserved for 4-5 months. If the product has been opened, but sealed back tightly, it can last for 2-3 months.

Q: What can I do to keep ice cream at its best quality?
A: To keep temperature shock to a minimum, avoid leaving ice cream out of the freezer for any length of time. Condensation can form, drastically changing the texture and quality of the ice cream.